Managed IT & Cloud Services

Day-to-day IT support and cloud services for businesses in Bergen County and across New Jersey — monitored, maintained and supported by one local team.

Managed IT services

A managed agreement covers the ongoing work that keeps a business running: monitoring your systems, applying updates, resolving the issues your staff raise, and advising you before problems get expensive. Instead of calling someone only when something breaks, you have a provider who already knows your environment.

• Remote monitoring — servers, workstations and network hardware are watched around the clock, so failing drives, full disks and offline devices surface before they stop work.
• Help desk support — your team gets a single place to report problems, by phone or email, and talks to someone who knows your setup.
• On-site and remote support — most issues are solved remotely in minutes; when hands are needed on the hardware, we come to you.
• Patch management — operating systems and business software kept current, which closes the security holes attackers actually use.
• Proactive maintenance — scheduled housekeeping: disk health, backup verification, log review, hardware lifecycle planning.
• IT consulting — straight advice on what to buy, what to replace and what to leave alone.
• Vendor management — we deal with your internet provider, software vendors and hardware suppliers so your staff do not have to.

Cloud services

Most small businesses are better off with their email, files and collaboration tools in the cloud than on a server in a closet. We handle the move and the ongoing administration.

• Microsoft 365 — setup, licensing, mailboxes, Teams, security settings and ongoing administration.
• Google Workspace — the same, for businesses that prefer Google.
• Cloud migrations — moving email, files and shared drives with a plan for the cutover, so nothing is lost and downtime is contained.
• SharePoint and OneDrive — structured company file storage that syncs properly and does not turn into chaos.
• Microsoft Azure — cloud servers and services where they genuinely beat on-premise hardware.
• Cloud backup — offsite copies of the data your business cannot lose.

How an engagement usually starts

We begin with an assessment: what hardware and software you run, how your network is put together, where your data lives, how it is backed up and who has access. You get a written summary with the risks ranked. From there you can hand over everything on a monthly agreement, or start with the items that need fixing most.